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Company:	The Art of Service ITIL ITSM
License:	Shareware
Version:	2
System:	Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Unix,Linux,MS-DOS,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,MAC 68k,Mac PPC,Mac OS X,Mac Other,Palm OS 1.0,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 4.0,Palm OS
Size:	3239 KB
Date Released:	22-05-2006
Price:	199
Screenshot:	Click here to see Screenshot
Downloads:	1436
Homepage:	http://theartofservice.com
Date added:	Feb 11, 2007
Click here to Download

The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.

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