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» Home » Business & Productivity Tools » Project Management » VersaSRS Help Desk

Company:	VersaDev
License:	Demo
Version:	3
System:	Windows2000,WinXP,Windows2003
Size:	24297 KB
Date Released:	28-11-2005
Price:	99
Screenshot:	Click here to see Screenshot
Downloads:	862
Homepage:	http://www.versadev.com/versasrshome.aspx
Date added:	Feb 11, 2007
Click here to Download

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

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» BC Program Support Log

The BC Program Support Log is an ASP Web Application used to support the project management or program management process. All projects have planned and unplanned events. Unplanned events consume a tremendous amount of resources and are often the source o ...

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» StockControl

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» Club Lab

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» Project Management Tutor

A freeware to introduce basics of project management. Highlights and explains all the jargons a project manager need to know in order to manage projects successfully. An ideal tool for a novice project manager. This tutorial covers the following: 1. Proje ...

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» JCVGantt Pro 2

Business gurus like Stephen Covey and Brian Tracey recommend that you spend at least a day each week planning. If you manage projects, you may spend your entire week planning. So, how much time would you save if you could plan faster? Manage any project p ...

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» Project Planning and Management

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» ITSD Organizer

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» Defect Tracker

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Pragmatic Software Co., Inc. | 455 KB | Windows,Linux,Mac,Unix,Os2 | 20 | Downloads: 902

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» timecard20

Time card keeps track of project time charged by project, function and task in a extractable database. Fill out time charged on a weekly basis and track what was done in the job supports for each task daily. Daily expense forms added with epense report. E ...

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» Nos Atacan PalmOS

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» Orifice

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» lGantt

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» Advanced Enterprise

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» II_WorkProjectPro

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» CountYourTime

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Pavel Amialiushka | 475 KB | WinXP,Windows2000,Windows2003 | 19.95 | Downloads: 590

Date added: Feb 11, 2007 | » Details

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