downloads programs from a to z
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hot
Search:
 » Home » Business & Productivity Tools » Personal Information Management » rapidHELP
Company: rapidHelp Software
License: Demo
Version: 2
System: Windows2000,WinXP
Size: 46080 KB
Date Released: 10-01-2005
Price:
Screenshot: Click here to see Screenshot
Downloads: 921
Homepage: http://www.rapidhelp.net
Date added: Sep 18, 2005
Click here to Download
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer’s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used. Multitasking support The system is multitasking compliant in every respect. Integral Absence Manager The Absence Manager controls the availability of all Call Centre staff. Uniform GUI for Administrators and Users rapidHELP administrators use the same GUI as the users. Internet Capability The Internet connection option allows your customers to directly verify the status of any logged call. It is also possible to raise tickets and search the knowledge database via the web interface. Automatic Timing The duration of all support actions can be timed automatically. Automatical display of new tickets The system automatically informs every supporter about new tickets, and provides a list of unhandled issues. Statistics Clearly arranged statistics tell you everything you need to know about your Call Centres performance. HTML-Functionality rapidHELP is based on HTML and XML and offers via many integrated hyperlinks fast access to different programme functions. Drag and Drop The administrator can set up the user interface according to the wishes and requirements of the Call Centre Manager and his staff. Security Each supporter and group can be equipped with different user rights. This guarantees a high standa

NEWS

An XML error occurred on line 2: XML_ERR_NAME_REQUIRED

RECOMMENDED DOWNLOADS IN THIS CATEGORY
 » Home  » Business & Productivity Tools » Personal Information Management (588) Select page: [1] 2 3 4 5 6...
 » SheenCal
SheenCal 2 is a personal productivity software package with 4 main tools : My Calendar, My Goals Kit and My Life Kit. This is a personal productivity weapon that lets you keep track of your appointments/tasks and reminders. Set goals and reduce your weakn ...
SheenCal Online | 2070 KB | Windows | 18.90 | Downloads: 1036
Date added: Sep 18, 2005 |  » Details
 » InstantNotes
The main difference of InstantNotes from other note solutions is it`s easiness of usage. While other programs wait a plenty of actions from you, InstantNotes will create your note in a second only with one hotkey. You can quickly organize your notes into ...
Protaxis software | 600 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 0.0 | Downloads: 975
Date added: Sep 18, 2005 |  » Details
 » Note-It
Dont let notes get lost on your desk or on your desktop under all those other windows. Try Note-It and place the notes where you want them, in front of you. Notes can be minimized to icon size to save space. Features; Drag text to and from any application ...
Veign | 4492 KB | Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 0 | Downloads: 1034
Date added: Sep 18, 2005 |  » Details
 » Triangulator_for_PC
This little program makes it really easy to do trigonometric calculations. Just enter any combination of three parameters (sides, angles or height) and hit the calc button. . Supports radians, decimal degrees, degrees & decimal minutes or degrees, min ...
WildSoft | 213 KB | Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000 | 7.50 | Downloads: 1101
Date added: Sep 18, 2005 |  » Details
 » Card 2000
Reminiscent of Microsoft Cardfile with more features, power and capability. Easily store, organize and retrieve personal information in an index card style. A multi-purpose utility, useful for contacts, recipes, passwords and mailing lists. Import from Mi ...
AS-Pro Software | 30 KB | Windows | 29.95 | Downloads: 1116
Date added: Sep 18, 2005 |  » Details
 » xtelsio CTI Client
With xtelsio CTI Client, you can control your phone communication simply by mouse click. Everything what you still need for it, is a TAPI-capable phone or phone system, an Asterisk PBX, an ISDN card or in simplest case a modem. With ISDN card and headset ...
Ralf Steinruecken ITecSoft | 1568 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000,Windows2003 | 53.00 | Downloads: 849
Date added: Feb 11, 2007 |  » Details
 » Password Coffer
How do you keep your passwords, PINs, combinations, credit card numbers on your computer? How can you get them easily and ensure that they are kept securely and safely?<br><br> Password Coffer is an easy-to-use passwords organizer and protecto ...
PIMOne Software | 1680 KB | Win95,Win98,WinME,WinXP,Windows2000 | 19.95 | Downloads: 995
Date added: Sep 18, 2005 |  » Details
 » ConRoom
Conference Room Scheduler does one thing and it does it well. It is a powerful room scheduling system that is easy to use, stable and dependable. Conference Room Scheduler lets you effortlessly schedule events, groups, meetings, and conference rooms. Conf ...
gary V huGHes | 12704 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000 | 100.00 | Downloads: 1100
Date added: Sep 18, 2005 |  » Details
 » A Handy Address Book Server
Web server software for address books. View, modify, or administer address books using a web browser from any platform. You can define users and set permissions, so address books can be shared among multiple users with varying levels of access. Ideal for ...
Web Address Book Software | 460 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003 | 69 | Downloads: 1207
Date added: Sep 18, 2005 |  » Details
 » OE-Plus
OE-Plus is an Outlook Express (OE) Personal Information Manager (PIM) plugin with: Calendar, Alarm, Reminders, ToDo List, Notes, Memos, Spam Blocker, News and Weather. Free to try. ...
OE+ Technologies | 493 KB | Win98,WinME,WinNT 4.x,Windows2000,WinXP | 9.95 | Downloads: 929
Date added: Feb 11, 2007 |  » Details
 » CyberMatrix Meeting Manager Web
CyberMatrix Meeting Manager Web is an easy to use web browser-based application for scheduling meetings and meeting room resource scheduling in office buildings etc. Meeting data can be accessed throughout your intranet or even the Internet. Use Meeting ...
CyberMatrix Corporation, Inc. | 3800 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP | 100 | Downloads: 900
Date added: Sep 18, 2005 |  » Details
 » Task Plus Professional
Task Plus Professional is a powerful multi-user scheduling calendar handling up to 100 simultaneous users on a local area network. A color coded 4-month calendar is viewable on screen at all times. Each task can be assigned to one or more users. Tasks inc ...
Contact Plus Corporation | 6217 KB | Windows | 99.00 | Downloads: 1011
Date added: Sep 18, 2005 |  » Details
 » Time & Chaos
Use this contact manager to organize your telephone book, appointment schedule, and to do list for better time management, all on one screen! Time and Chaos is fully networkable and offers the ability to share complete databases or just one area such as a ...
Chaos Software Group, Inc. | 4103 KB | Win98,WinME,Windows2000,WinXP | 45 | Downloads: 928
Date added: Sep 18, 2005 |  » Details
 » Nootex
Nootex is application that allows you to store various notes. Now it is as simple, as to tick off the note in a book. Simply select necessary then move the mouse upwards downwards upwards and choose a format of preservation of a note. Your note is in `Tem ...
B&I Research, Inc | 1103 KB | Windows | 17 | Downloads: 1010
Date added: Sep 18, 2005 |  » Details
 » My Personal Diary
My Personal Diary lets anyone keep a private diary, journal or log for personal or business use, but that`s not all... Entries are stored in an encrypted file with optional password protection and can contain formatted text, pictures, sounds and even othe ...
CAM Development | 1640 KB | Windows | 24.95 | Downloads: 969
Date added: Sep 18, 2005 |  » Details
 » Team Calendar
TEAM CALENDAR provides an overview to the Outlook calendar information of a user defined workgroup. TEAM CALENDAR reads the calendar information from the Exchange© Server and visualizes each team member in a separate column that shows appointments, meetin ...
Ergonomics AG | 5445 KB | Windows | 49 | Downloads: 944
Date added: Sep 18, 2005 |  » Details
 » Infocus
Keep track of all documents and emails you make and store them with your Outlook contacts. With our Contact relation management (crm) tool. This tool is developed by Dynamic Solutions for easy use with Microsoft Outlook 2000/XP. From the developer: " ...
Dynamic Solutions | 7352 KB | Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 25 | Downloads: 740
Date added: Sep 18, 2005 |  » Details
 » Qnotes
notes is a personal database that allows you to organize notes and secure confidential information. You can lock files with a password or share files with other Qnotes users. Use Qnotes to... Log employee performance Develop a bibliography Create a per ...
AcaStat Software | 3945 KB | Win98,WinME,WinNT 4.x,Windows2000,WinXP | 20.00 | Downloads: 1945
Date added: Sep 18, 2005 |  » Details
 » Calendar Constructer
Create and print calendars and keep organized with this intuitive program. Includes options to load from Windows tray, change fonts and colors, export to bitmap and insert clip art and images. Includes automatic holidays, daylight savings, lunar/moon phas ...
Aspire Software | 1202 KB | Windows | 20 | Downloads: 960
Date added: Sep 18, 2005 |  » Details
 » Practice Manager
Practice Manager is a complete contact management system designed to track every aspect of your ever growing contact list. Along with the standard list of information,Practice Manager also tracks important financial information that can be beneficial for ...
Trackfolio | 11163 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 99.00 | Downloads: 994
Date added: Feb 11, 2007 |  » Details
go to top Select page: [1] 2 3 4 5 6...
What Font is | fonts | free fonts | download fonts | free fonts download | web fonts |