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The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, custo
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Company: Magnoware Systems
License: Shareware
Version: 2
System: Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
Size: 4505 KB
Date Released: 11-07-2005
Price: 349.99
Screenshot: Click here to see Screenshot
Downloads: 975
Homepage: http://www.magnoware.com
Date added: Sep 18, 2005
Click here to Download
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, implementation and deployment of the DataTrack System can be accomplished in minutes, with features like Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track work orders from their own computers, via any modern browser, while allowing them to search the integrated knowledge base for the answer to a problem.

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