Search:

» Home » Developer Tools » Specialized Tools » The Help Desk Toolkit

Company:	Ovitz Taylor Gates
License:	Shareware
Version:	2
System:	Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows CE,Palm OS 1.0,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 3.5,Palm OS 4.0,Palm OS 4.1,Palm OS 5,Pocket PC,Symbian,OS/2,OS/2 Warp,OS/2 Warp 4,MAC
Size:	4385 KB
Date Released:	22-05-2006
Price:	199
Screenshot:	Click here to see Screenshot
Downloads:	932
Homepage:	http://www.helpdesksurvival.com
Date added:	Feb 12, 2007
Click here to Download

The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

NEWS

So far, nothing for that!

RECOMMENDED DOWNLOADS IN THIS CATEGORY

» Home » Developer Tools » Specialized Tools (385)

Select page: [1] 2 3 4 5 6...

» OPCNetListener

Use this Server to get a Network - Status monitoring in your PLC for alarm-generation or something else. The Server is watching your network over ICMP (Ping) SNMP. With this it is possible to configure your own Network Management Application in your SCADA ...

Somebytes | 4219 KB | Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP | 150.00 | Downloads: 916

Date added: Feb 12, 2007 | » Details

» X360 Multi-page Tiff Viewer ActiveX OCX

X360 Multi-page Tiff Viewer ActiveX Control helps application developers and programmers create applications with multi-page TIFF images viewing capabilities. Also, it helps you to get the embed TIFF tag from the images. It helps programmer to view multi- ...

X360 Software | 1444 KB | Win98,WinME,Windows2000,WinXP | 32.90 | Downloads: 754

Date added: Feb 12, 2007 | » Details

» wodFtpDLX

wodFtpDLX is developed as two standalone components: COM object, that should be used when you want to do all file transfer in the background and is not visible on the form, or GUI ActiveX version that has it`s own Explorer-alike window where you can give ...

WeOnlyDo Software | 2967 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000 | 219 | Downloads: 935

Date added: Feb 12, 2007 | » Details

» StatusBar ActiveX control

A StatusBar control displays various kinds of status data. Supports: - Simple/multi panel styles - Full color customization - Auto coloration - Windows XP icons (alpha support) - Add/copy/remove panels on the fly - Background picture - Three grip styles - ...

Inspired Creations | 201 KB | Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 79.95 | Downloads: 860

Date added: Sep 27, 2005 | » Details

» InstallAware Express for Windows Installer

Stunning User Interface: InstallAware Express offers setup themes true to the meaning of the word, themes that are unique and highly customized. Far from a change of colors or just supporting the new Windows XP appearance, setup themes bring new life to i ...

InstallAware Software Corporation | 10098 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000 | 199 | Downloads: 902

Date added: Feb 12, 2007 | » Details

» Dr.Explain

Dr.Explain captures a screen from a live application and automatically adds references to all controls. You may complete the references by adding titles and more explanation as needed. No more manual image processing needed. Dr.Explain will create a neat ...

Cognitive Force | 2388 KB | Windows2000,WinXP,Windows2003 | 60 | Downloads: 950

Date added: Sep 27, 2005 | » Details

» X360 PowerPoint Converter ActiveX OCX

X360 PowerPoint Converter ActiveX Control helps application developers to create applications with PowerPoint converter capabilities. You can convert your PowerPoint file to different image file formats. Export all slides of PowerPoint file to Bmp, Emf, G ...

X360 Software | 3157 KB | Win98,WinME,Windows2000,WinXP | 79.90 | Downloads: 850

Date added: Feb 12, 2007 | » Details

» Idea Value Calculator (Pocket PC OS)

The idea value calculator (IVC) allows the value of an idea to be estimated. The method of calculation is based on the assumption that the value of an idea is equal to the sum of all royalties that would be collected on an equivalent valid patent based on ...

AdvMathAppl | 100 KB | Windows CE | 12 | Downloads: 913

Date added: Sep 27, 2005 | » Details

» pdfGDI

pdfGDI software reduces pdf development hours for programmers. It has been designed for Windows C/C ++ programmers, but can be used by any software that can access a DLL and access Windows GDI functions. It runs on Windows 95/98/ME/NT/2000 and 2003. pdfGD ...

Broadgun Software | 2170 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP | | Downloads: 937

Date added: Sep 27, 2005 | » Details

» WinPopup ActiveX

WinPopup ActiveX solves the problem of exchange data between your applications on the local area network (or in local computer) without any server. Simple to use, it also manages the Windows XP firewall while letting you to add your application and your d ...

Namtuk | 471 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 69 | Downloads: 899

Date added: Feb 12, 2007 | » Details

» CoolWatermark

CoolWatermark is a cool and strong assembly to write watermark text or overlapped photo on image and is designed for .NET, working with both Windows.form application and ASP.NET.Read all Image type .NET supports(Bmp, Emf, Exif, Gif, Icon, Jpeg, Png, Tif, ...

angGoGo Software | 429 KB | WinNT 4.x,WinXP,Windows2000 | 59.95 | Downloads: 933

Date added: Sep 27, 2005 | » Details

» Windows Mobile Pocket PC Barcode DLL

Generate barcode images on smart mobile devices such as Microsoft Windows Mobile, Pocket PC and Windows CE .NET with this Compact Framework DLL. Supported symbologies include Code 128, Code 39, ITF, Code 93, UCC, UPC, EAN and Postnet. A 2D version is also ...

IDAutomation.com, Inc. | 268 KB | Windows CE,Pocket PC,Windows Mobile 2003,Handheld/Mobile Other | 395 | Downloads: 910

Date added: Feb 12, 2007 | » Details

» RapidDriver Explorer

RapidDriver Explorer is intelligent tool for PC hardware analysis and debugging. RapidDriver Explorer allows you to start work with hardware after a couple of clicks. You do not have to perform any additional steps (write kernel mode driver and create tes ...

EnTech Taiwan | 4325 KB | Win98,WinME,Windows2000,WinXP,Windows2003 | 199 | Downloads: 890

Date added: Sep 27, 2005 | » Details

» X360 Ftp Client ActiveX OCX

X360 Ftp Client ActiveX Control helps application developers and programmers create applications with a simple method of implementing FTP client capabilities. It allows you to access FTP functions with a single line of code. You can get the file listing w ...

X360 Software | 491 KB | Win98,WinME,Windows2000,WinXP | 34.9 | Downloads: 838

Date added: Feb 12, 2007 | » Details

» XFS FORM EDITOR

XFS FORM EDITOR is a tool to create forms according to the WOSA/XFS standard. Through its WYSIWYG design well formed XFS forms can be edited highly efficient. It features a Property Viewer to review field and form properties and field manipulations like d ...

Ergonomics AG | 11811 KB | Windows | 990 | Downloads: 963

Date added: Sep 27, 2005 | » Details

» Help & Manual

Help & Manual is a stand-alone authoring tool with an integrated WYSIWYG editor. It creates all types of standard help files: * HTML HELP * Winhelp (.hlp) * Browser help * PDF Features: * Various outputs * One single source * All outputs highly custom ...

EC Software | 14100 KB | Win98,WinME,WinNT 4.x,Windows2000,WinXP | 299 | Downloads: 934

Date added: Feb 12, 2007 | » Details

» ResGrabber

Extract resources from .NET assembly or Windows executable module and .NET resource files and save them in native format ...

Sergei V. Lepitko | 212 KB | Windows2000,WinXP | | Downloads: 863

Date added: Feb 12, 2007 | » Details

» SMButton

SMButton let you have total control over the button. You can set and customize each Windows Style (including true XP, MAC, Office 2003, office 2002, 3D, Flat,...) with a lot of features including: caption fading, shadow control, drop control, picture cont ...

Station Media | 1216 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 49 | Downloads: 955

Date added: Feb 12, 2007 | » Details

» NewAge Net Serial Driver

The developers of the given facilities very often face with such a necessity. For instance, during the debugging in a remote machine or when different people with the help of different machines (which are nevertheless connected to one machine) maintain th ...

New Age Information Technologies | 290 KB | Windows | 89.00 | Downloads: 917

Date added: Sep 27, 2005 | » Details

» Synopsis - Visual Programming Tool

Synopsis is a rapid application prototyping tool for designing and developing Windows applications. Software components are represented by graphical icons that can be quickly connected to build even complex programs. Base components cover various applicat ...

CodeMorphis | 27210 KB | Win98,WinXP,Windows2000 | 260 | Downloads: 887

Date added: Sep 27, 2005 | » Details

go to top

Select page: [1] 2 3 4 5 6...