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The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

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» Informitis Virtual Serial Driver (IVSD)

Informitis Virtual Serial Driver is appointed for emulation of one, two or more (up to 200) serial streams. Hardware devices are not necessary. This product is based on Windows XP DDK and doesn`t require using devices of other manufacturers. The whole pro ...

Informitis, Inc. | 158 KB | Windows | 65.95 | Downloads: 868

Date added: Sep 27, 2005 | » Details

» EBook Maestro PRO

EBook Maestro Pro offers a turnkey solution to organize e-publishing, from eBook creation to product marketing to the best strategies on how to sell eBooks on-line. In this potent eBook software, the user finds a powerful eBook compiler with extensive sup ...

eBookMaestro.com | 2947 KB | Win98,WinME,WinXP,WinNT 4.x,Windows2000 | 69.95 | Downloads: 853

Date added: Feb 12, 2007 | » Details

» Web Chart Creator

Web Chart Creator is your tool for fast creation of dynamic 3D charts for the Internet/Intranet projects using databases of any type. The charts are created with a simple visual editor. It has a friendly and intuitive interface designed for both beginners ...

Ankord Development Group | 2106 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 49 | Downloads: 871

Date added: Sep 27, 2005 | » Details

» luntbuild

LuntBuild is a build automation and management tool. Continuous integration or daily build can be easily setup through a clean web interface. Build artifacts can be managed centrally and thus provide a central download area for whole team. The following f ...

luntsys | 12695 KB | WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Unix,Linux | 0 | Downloads: 870

Date added: Sep 27, 2005 | » Details

» JWizard

JWizard allow to build professional "step by step" interface (ie. Wizard). In a few lines of code you create a powerful wizard to simplify complex tasks in your software systems.Add wizard creation functionality to your applications. JWizard pro ...

Visionary Technologies | 83 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Linux,AS/400,MAC 68k,Mac PPC,Not Applicable | 99 | Downloads: 920

Date added: Feb 12, 2007 | » Details

» Quill 3D

Quill3D a 3D modelling program, ideal for games development. Lots of features including UV Mapper, Map builder, Texturewrapping, Mesh Builder, Lightmapping and more. Can import .3ds, .x, .b3d, .lwo and export .b3d, .x and Quill Primscript format. ...

Idigicon | 5858 KB | Windows | 59.99 | Downloads: 926

Date added: Sep 27, 2005 | » Details

» SQLSourceSafe

What is SQLSourceSafe? SQLSourceSafe is the right version control solution for SQL Server database development projects. SQLSourceSafe Integrates with both SQL Server and Visual SourceSafe, providing an effective and effortless SQL code version control ma ...

Best SoftTool, Inc. | 3837 KB | Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 279 | Downloads: 832

Date added: Sep 27, 2005 | » Details

» Data Flow Manager for Access 97

DFM is a Microsoft Access 97 database that allows you to interface two applications in a matter of minutes without writing a single line of code. DFM imports data from a source file or table, and exports it to an output file or table based on your field m ...

Peter`s Software | 4553 KB | Windows | 199 | Downloads: 877

Date added: Sep 27, 2005 | » Details

» NewAge USB Virtual Driver

There is a number of the equipment controlled through a serial port from a PC or a terminal. Also there is a lot of the technologies in the market allowing to operate remotely the consecutive devices through the network TCP/IP. These solutions contain, bo ...

New Age Information Technologies | 290 KB | Windows | 89.00 | Downloads: 892

Date added: Sep 27, 2005 | » Details

» PAD Creator

Create and manage your PAD files fast and easy with PAD Creator! Just fill in your products information and save. You can validate and create your padfile within a second. PAD files are commonly used by all major download directories on the net and most o ...

Hotlib.com | 3015 KB | Windows | 0 | Downloads: 956

Date added: Sep 27, 2005 | » Details

» wodPOP3

ActiveX component that is used to access mailbox on the server using POP3 protocol. Mail found on the server can be retrieved locally(complete messages or only headers) and/or can be deleted from server. Full set of commands for standard operations is sup ...

WeOnlyDo Software | 2386 KB | Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 99 | Downloads: 882

Date added: Feb 12, 2007 | » Details

» dotNet Protector

dotNet Protector is a powerful .NET code protection system that prevents your assemblies from being decompiled. With dotNet Protector, your application is not simply obfuscated, but merged in a Win32 native executable; Console exe, windows exe and windows ...

PV Logiciels | 1774 KB | Windows2000,WinXP,Windows2003 | 399 | Downloads: 819

Date added: Feb 12, 2007 | » Details

» Bug Registry

Bug tracking is strategic to your development effort. By automating your bug tracking process with Bug Registry, you improve product quality, reduce time to market, and lower your customer support costs, giving you a distinct advantage over your competito ...

Extensible Business Solutions | 1862 KB | WinXP,Windows2000,Windows2003 | 99.99 | Downloads: 941

Date added: Sep 27, 2005 | » Details

» winSPI

winSPI is a Windows 95/98/ME Programmer for the ATMEL AT89S8285 microcontroller, utilizing >full 32 bit Windows code.Features include: Programs the ATMEL chip via COM1 upto COM8. Read/Write/>Verify the 8Kb Code section and/or the 2Kb Data section of the c ...

Mace Computer Systems | 234 KB | Windows | 17.00 | Downloads: 927

Date added: Sep 27, 2005 | » Details

» JNIWrapper

JNIWrapper is the technology that eliminates difficulties in working with the native code from Java programs using standard Java Native Interface approach. With JNIWrapper there is no need for you to create native code libraries to call a function of the ...

TeamDev Ltd | 3601 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003,Linux,Mac OS X | 149 | Downloads: 859

Date added: Feb 12, 2007 | » Details

» BitLevelTrace Demo

This program is a demo application for BitLevelTrace software library (with full C source code) that allows a calling user application to convert raw communication protocol data into a fully decoded readable trace text. Decoded protocols include LAPD (Q.9 ...

BitLevel Technology Limited | 335 KB | Windows | | Downloads: 928

Date added: Sep 27, 2005 | » Details

» Help Development Studio

All modern software applications, no matter how large or small, need to have clear, concise, well-structured, and easily navigated Help systems. Generating such a system is often considered to be a difficult task, however, creating a help file can be as e ...

Divcom Software | 1364 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 94.95 | Downloads: 857

Date added: Feb 12, 2007 | » Details

» PPC-PROTECT

PPC-PROTECT - the system of software protection for Windows CE (PocketPC) applications with ARM core, designed for quick implementation of application protection functions. PPC-PROTECT is designed for such specific tasks as working with registration keys ...

PPC-PROTECT | 608 KB | Win95,Win98,WinME,WinXP,Windows2000,Windows CE | 50 | Downloads: 828

Date added: Feb 12, 2007 | » Details

» wodImapServer

WeOnlyDo! COM ImapServer ActiveX control is component that can be easily integrated into your applications to provide full IMAP4rev1 protocol server implementation. All you need to do is to put it on VB form, call it`s Start method and it`s immediately ac ...

WeOnlyDo Software | 2478 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000 | 169 | Downloads: 839

Date added: Oct 25, 2007 | » Details

» AutoFlowchart

AutoFlowchart is a excellent source code flowcharting tool to generate flowchart from source code. Its flowchart can expand and shrink. and you can pre-define the the width , height,Horizontal spacing and vertical spacing. Move and zoom is also very easy. ...

WestWind Soft | 1418 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 79 | Downloads: 953

Date added: Sep 27, 2005 | » Details

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