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The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

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» JWizard

JWizard allow to build professional "step by step" interface (ie. Wizard). In a few lines of code you create a powerful wizard to simplify complex tasks in your software systems.Add wizard creation functionality to your applications. JWizard pro ...

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Date added: Feb 12, 2007 | » Details

» ReportMaker

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Synactis | 71791 KB | Win95,Win98,WinNT 4.x,Windows2000,WinXP,Windows2003 | 650 | Downloads: 679

Date added: Feb 12, 2007 | » Details

» MountFocus Keyboard Designer

The MountFocus Keyboard Designer is the ultimate tool for creating virtual keyboards on the Windows platform. Keyboards created using the MountFocus Keyboard Designer can be used with any Windows application in a touch-screen or normal environment. That m ...

MountFocus Information Systems | 6313 KB | Windows | 97.00 | Downloads: 721

Date added: Sep 27, 2005 | » Details

» wodMailbox

WeOnlyDo! Mailbox is a component that can be easily integrated into your applications to provide full management over mailboxes and message parsing. Using wodMailbox, you can easily access mailbox, count messages, look at messages, count parts, save attac ...

WeOnlyDo Software | 1178 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000 | 109 | Downloads: 668

Date added: Feb 12, 2007 | » Details

» DrawTag

Draws tree diagrams of XML documents. Provides vertical and horizontal diagram orientation, control over font and pointsize, optional inclusion of XML attributes in diagram, and fit to page capability. Requires Java 1.4 runtime (or higher). ...

Intelligent Systems Research | 34 KB | Win98,WinNT 4.x,WinXP,Windows2000 | 34.95 | Downloads: 755

Date added: Sep 27, 2005 | » Details

» Ufasoft Common Lisp

Common Lisp development system. Includes console and IDE Lisp interpreter and compiler. Possibility of creating EXE-files. Supports CLOS. It is smallest implementations of standard Lisp, just 1MB of binary code. ...

Ufasoft | 1900 KB | Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 49 | Downloads: 680

Date added: Sep 27, 2005 | » Details

» dotNet Protector

dotNet Protector is a powerful .NET code protection system that prevents your assemblies from being decompiled. With dotNet Protector, your application is not simply obfuscated, but merged in a Win32 native executable; Console exe, windows exe and windows ...

PV Logiciels | 1774 KB | Windows2000,WinXP,Windows2003 | 399 | Downloads: 632

Date added: Feb 12, 2007 | » Details

» Dxf2X converting tool

All 3Dmeshes and 3Dfaces in one layer are grouped into one X mesh , which gets the name of the layer (and the faces get their original color or the color of the 3Dmesh). If the mesh is included in a DXF block, then its name gets concatenated to the name o ...

Neva Software Consulting Group | 280 KB | Windows | | Downloads: 838

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» GOGO Picture Viewer ActiveX Control

GOGO Picture Viewer ActiveX OCX is a powerful ActiveX control, which is intended for work with image data.You can view and save images of different formats include Bmp,Gif,Jpeg,Jpg,Png, Tif,Tiff and multipaged Tiff images.Save Jpeg image files with user-d ...

Gogowishs Software | 1635 KB | Win98,WinME,Windows2000,WinXP | 49.90 | Downloads: 638

Date added: Feb 12, 2007 | » Details

» TX Text Control .NET Server

Fully programmable word processing engine for deployment in an ASP.NET server environment. It primarily has been designed to develop document automation applications. Convert, modify and create documents directly on a server. Programmatically generate doc ...

The Imaging Source Europe GmbH | 6574 KB | Windows2000,WinXP,Windows2003 | 2495.00 | Downloads: 645

Date added: Feb 12, 2007 | » Details

» ExGen

Ever wanted to created animated special effects for a video game? It`s not an easy task - this is where ExGen comes in. ExGen uses a series of particle systems to create animated special effects with great speed. Especially useful for Explosions ExGen can ...

BinaryMoon | 951 KB | Win95,Win98,WinME,WinXP,Windows2000 | 30 | Downloads: 762

Date added: Sep 27, 2005 | » Details

» CGIScripter

CGIScripter enables web developers to instantly write Perl CGI Scripts for MySQL, Oracle, Access, SQL Server, Sybase, DB2, PostgreSQL, FrontBase and FileMaker 7 database servers. Feature include: -- Dramatically improves developer productivity -- Improve ...

.com Solutions Inc. | 1387 KB | Win98,WinNT 4.x,Windows2000,WinXP,Linux,Mac PPC | 50 | Downloads: 772

Date added: Sep 27, 2005 | » Details

» HTML_QuickForm Pilot

HTML_QuickForm is a part of PEAR. It is a great package, but you need a lot of coding to create PHP forms with complex structure and validation logic. Instead of writing PHP form code manually, you can create the same code in minutes, using the visual edi ...

Two Pilots | 952 KB | Windows2000,WinXP,Windows2003 | 49.95 | Downloads: 725

Date added: Feb 12, 2007 | » Details

» Game Editor

Game Editor is an interactive multimedia tool for game development, with a simple and intuitive interface and a rich set of features. The software allows anyone to develop 2D games for personal computers and mobile devices, with no programming knowledge r ...

Makslane Araujo Rodrigues | 4564 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 94.95 | Downloads: 731

Date added: Sep 27, 2005 | » Details

» HelpWriter

HelpWriter is an help file editor.You can easy create help files and content files.You can put graphics select fonts, colors, sizes ...

Asele Service Center | 541 KB | Windows | 39.95 | Downloads: 680

Date added: Sep 27, 2005 | » Details

» Ultra Document To Text Component

Ultra Document to text can extract simple-text from pdf, doc, rtf, ppt, xls, htm, mht files. Ultra Document to text can extract simple-text from pdf, doc, rtf, ppt, xls, htm, mht files, it does NOT need Adobe Acrobat, Microsoft Office software. It process ...

Utralshareware Software | 1520 KB | WinXP,Windows2000,Windows2003 | 29.95 | Downloads: 657

Date added: Feb 12, 2007 | » Details

» ImageIN Standard for Servers

ImageIN is a unique COM Component, enabling multi-layer image and text composition and manipulation at blazing speeds. Capable of performing thousands of image processing tasks per second, and designed for efficient usage of resources, ImageIN enables you ...

CyberBob Software | 575 KB | Windows2000,WinXP,Windows2003 | 99 | Downloads: 670

Date added: Sep 27, 2005 | » Details

» SkillFusion Development Engine

With its ability to generate web applications in numerous software language and database environments, SkillFusion Development Engine easily enhances your development productivity and reduces your long-term maintenance and QA costs. Development Engine pro ...

SkillFusion Software | 3250 KB | Windows2000,WinXP,Windows2003 | 279+ | Downloads: 698

Date added: Sep 27, 2005 | » Details

» Sisulizer

Localize Your Software and increase Your Revenues! When you localize your applications and make them available in new languages, you open new markets and new revenue streams. Sisulizer increases your profits by making it easy to offer your software in mul ...

Sisulizer Ltd & Co KG | 21362 KB | WinXP,Windows2000,Windows2003 | 149 | Downloads: 685

Date added: Feb 12, 2007 | » Details

» EBook Maestro PRO

EBook Maestro Pro offers a turnkey solution to organize e-publishing, from eBook creation to product marketing to the best strategies on how to sell eBooks on-line. In this potent eBook software, the user finds a powerful eBook compiler with extensive sup ...

eBookMaestro.com | 2947 KB | Win98,WinME,WinXP,WinNT 4.x,Windows2000 | 69.95 | Downloads: 681

Date added: Feb 12, 2007 | » Details

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