Search:

» Home » Developer Tools » Specialized Tools » The Help Desk Toolkit FREE DOWNLOAD

Your download will start in 3 seconds... If not, try the following links:
Download Link 1 Report broken link

The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

RECOMMENDED DOWNLOADS IN THIS CATEGORY

» Home » Developer Tools » Specialized Tools (385)

Select page: [1] 2 3 4 5 6...

» wodImapServer

WeOnlyDo! COM ImapServer ActiveX control is component that can be easily integrated into your applications to provide full IMAP4rev1 protocol server implementation. All you need to do is to put it on VB form, call it`s Start method and it`s immediately ac ...

WeOnlyDo Software | 2478 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000 | 169 | Downloads: 942

Date added: Oct 25, 2007 | » Details

» X360 PowerPoint Converter ActiveX OCX

X360 PowerPoint Converter ActiveX Control helps application developers to create applications with PowerPoint converter capabilities. You can convert your PowerPoint file to different image file formats. Export all slides of PowerPoint file to Bmp, Emf, G ...

X360 Software | 3157 KB | Win98,WinME,Windows2000,WinXP | 79.90 | Downloads: 889

Date added: Feb 12, 2007 | » Details

» RedShift - Installation System

RedShift enables you to create a simple, smart looking software installer in seconds. It produces a compact single-file installer ideal for distributing your software over the internet. RedShift displays a realtime preview of your installer while you are ...

Stormdance | 1678 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 0 | Downloads: 806

Date added: Sep 27, 2005 | » Details

» SerialRemap

1.Overview SUDT SerialRemap is an advanced configuration utility, which purpose is to remap (redirect) all data sent from one serial port to any other serial port. For example, here is a COM9 port in your system, but your application only support from COM ...

WWW.SUDT.COM | 413 KB | Windows2000,WinXP,Windows2003 | 29.95 | Downloads: 938

Date added: Feb 12, 2007 | » Details

» Ultra Office Control

Ultra Office Control - ActiveX to host and embed Office (Word, Excel or Powerpoint) documents in your VB, VB.Net, C# or HTML applications Ultra Office Control support hosting Office documents in your application by implementing a full featured ActiveX doc ...

Utralshareware Software | 1024 KB | WinXP,Windows2000,Windows2003,Windows Tablet PC Edition 2005,Windows Media Center Edition 2005,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista H | 149.95 | Downloads: 1021

Date added: Oct 25, 2007 | » Details

» TX Text Control .NET Standard

TX Text Control .NET Standard is a word processing component that offers developers all the features expected in a high end word processing package in reusable component form: Supports RTF, HTML, ANSI, Unicode and many more; Tables, bullets, numbered list ...

The Imaging Source Europe GmbH | 6574 KB | Windows2000,WinXP,Windows2003 | 439.00 | Downloads: 950

Date added: Feb 12, 2007 | » Details

» IDAutomation Barcode .NET Forms Control DLL

This professional grade package from IDAutomation includes the Linear .NET Forms Control and DLL for creating barcodes in Visual Studio, Borland Delphi for Microsoft .NET, C# Builder and the .NET Framework. Includes programming examples for C# and VB.NET. ...

IDAutomation.com, Inc. | 666 KB | Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003 | 395 | Downloads: 924

Date added: Feb 12, 2007 | » Details

» X360 Tiff Image Processing OCX (Team)

X360 Tiff Image Processing Active OCX help you to create and maintain multiple Tiff. You can append,delete,insert,move and swap pages within existing Tiff.You can also view and save images to different formats include Bmp,Emf,Gif,Jpeg, Pdf,multipaged Pdf, ...

X360 Software | 2616 KB | Win98,WinME,Windows2000,WinXP | 269.90 | Downloads: 853

Date added: Feb 12, 2007 | » Details

» Versions

Versions is the ideal version control system for any development team. Complete Satisfaction Guaranteed: Pay nothing for this risk-free, full-functioning 30 day trial. ...

Karisma Software | 5187 KB | Windows | 75.00 | Downloads: 1043

Date added: Sep 27, 2005 | » Details

» SQLSourceSafe

What is SQLSourceSafe? SQLSourceSafe is the right version control solution for SQL Server database development projects. SQLSourceSafe Integrates with both SQL Server and Visual SourceSafe, providing an effective and effortless SQL code version control ma ...

Best SoftTool, Inc. | 3837 KB | Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 279 | Downloads: 910

Date added: Sep 27, 2005 | » Details

» Easy CHM

Create your first CHM help or CHM ebook files in 10 seconds with Easy CHM. Automatically create a context-sensitive html help file. Make CHM (Html Help) file by import folders and all sub folders. Automatically generate TOC (Table of Contents) and Index I ...

GuohuaSoft | 1579 KB | Win98,WinME,Windows2000,WinXP | 35 | Downloads: 1010

Date added: Feb 12, 2007 | » Details

» Visual WinHelp

Visual WinHelp is the quick and efficent way to create WinHelp .hlp documentation. The simple word processor interface makes accessing the powerful features easy. Visual WinHelp supports fully customizing the help window size and position, compression, an ...

Digitope | 3709 KB | Windows2000,WinXP | 50 | Downloads: 689

Date added: Feb 12, 2007 | » Details

» Zend Guard

Zend Guard enables the protection and mass distribution of commercial PHP applications. Zend Guard provides independent software vendors and IT managers with the ability to safely distribute and manage the deployment of their PHP applications while protec ...

Zend Technologies | 31018 KB | Windows2000,WinXP,Windows2003 | 995.00 | Downloads: 940

Date added: Feb 12, 2007 | » Details

» USL XML Engine

Urry Software Lab XML engine is rapid web development tool, designed for parsing data from xml files and including it into different HTML templates. The engine works on Internet server, and may be used as the basis of complicated web site. Currently opera ...

Urry Software Lab | 648 KB | Windows | 30.00 | Downloads: 987

Date added: Sep 27, 2005 | » Details

» AccessPort

AccessPort - RS232 Monitor / RS232 Terminal AccessPort is an advanced serial monitor, simulation and RS232 data analysis tool. Use to log, view, analyse or automate RS232 communication or simply use as an ASCII Terminal for basic serial port communication ...

WWW.SUDT.COM | 441 KB | Win95,Win98,WinME,Windows2000,WinXP,Windows2003 | 0 | Downloads: 1104

Date added: Feb 12, 2007 | » Details

» Compare and Merge

Compare and Merge is a visual file comparison utility. It lets you see the differences between text files, and makes it easy to resolve these differences. For programmers, web developers, and anyone else who works with multiple revisions of files. New fea ...

All Your Software | 796 KB | Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 35 | Downloads: 1032

Date added: Sep 27, 2005 | » Details

» Windows Lister .NET

Windows Lister is a program that will list all windows that are currently running on your computer. Almost anything that constitute what you see (or cannot see) in a Windows application is a window. For example, a button, a label, a statusbar, a textbox, ...

NTN Production | 178 KB | Windows | 15 | Downloads: 837

Date added: Sep 27, 2005 | » Details

» Parser Generator

Parser Generator is a YACC and Lex programming tool for Windows. As well as including a Graphical User Interface, the software also includes two versions of YACC and Lex, called AYACC and ALex. Parser Generator is able to generate C, C++ and Java parsers ...

Bumble-Bee Software Ltd. | 4405 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 60 | Downloads: 1055

Date added: Sep 27, 2005 | » Details

» Informitis Virtual Serial Driver (IVSD)

Informitis Virtual Serial Driver is appointed for emulation of one, two or more (up to 200) serial streams. Hardware devices are not necessary. This product is based on Windows XP DDK and doesn`t require using devices of other manufacturers. The whole pro ...

Informitis, Inc. | 158 KB | Windows | 65.95 | Downloads: 960

Date added: Sep 27, 2005 | » Details

» PECompact (Student version)

PECompact compresses Windows modules (EXE, DLL, SCR, etc..) substantially, while leaving them able to be run just as before. At runtime, compressed modules are rapidly decompressed in memory. Smaller (<50%) size usually means quicker load time. PECompa ...

Bitsum Technologies | 914 KB | Win95,Win98,WinME,WinXP,Windows2000 | 0 | Downloads: 950

Date added: Sep 27, 2005 | » Details

go to top

Select page: [1] 2 3 4 5 6...