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The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

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» ExGen

Ever wanted to created animated special effects for a video game? It`s not an easy task - this is where ExGen comes in. ExGen uses a series of particle systems to create animated special effects with great speed. Especially useful for Explosions ExGen can ...

BinaryMoon | 951 KB | Win95,Win98,WinME,WinXP,Windows2000 | 30 | Downloads: 908

Date added: Sep 27, 2005 | » Details

» IDAutomation Pocket PC Barcode DLL

Generate barcode images on smart mobile devices such as Microsoft Windows Mobile, Pocket PC and Windows CE .NET with this Compact Framework DLL. Supported symbologies include Code 128, Code 39, ITF, Code 93, UCC, UPC, EAN and Postnet. A 2D version is also ...

IDAutomation.com, Inc. | 185 KB | Windows CE,Pocket PC,Windows Mobile 2003,Handheld/Mobile Other | 395 | Downloads: 791

Date added: Feb 12, 2007 | » Details

» Discstarter

Discstarter is a highly customizable offline browser that allows the creation of modern, professional-looking menus and front-ends for CD-ROMs by using simple HTML. These front-ends meet the highest demands of quality and stability. Special programming kn ...

mirabyte GmbH & Co. KG | 2829 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003 | 125.00 | Downloads: 839

Date added: Feb 12, 2007 | » Details

» SystemReport

SystemReport Utility generates custom system information report, saves it as a text file and sends it via default e-mailer as an attachment. At present info could be gathered in the following sections (each contains from 2 to 20 subsections): System, Mult ...

Agentix Software | 129 KB | Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003 | | Downloads: 791

Date added: Sep 27, 2005 | » Details

» Softek Barcode Maker for WIndows

The Softek Barcode Maker Active X Control creates Code 39, Code 25 and Code 128 barcodes. The control can be used in VB and VC++ projects. It can also be used to add embed barcodes in Word and Excel documents. ...

Softek Software Ltd | 35 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 49 | Downloads: 802

Date added: Feb 12, 2007 | » Details

» IDAutomation Barcode ActiveX Control & OCX

This is an easy to use drag and drop barcode tool. It works with any Windows application that supports ActiveX and OCX technology including Visual Basic 6, C++, FrontPage, Internet Explorer, Microsoft Word, Excel and Access. Several Linear and 2D barcode ...

IDAutomation.com, Inc. | 208 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000 | 199.00 | Downloads: 791

Date added: Sep 27, 2005 | » Details

» RSS Merge script

XSLT 1.1 script which (recursively) merges several RSS 1.0 channels into one, filtering news by topics using mod_taxonomy. Also can be used to limit the number of items in an RSS file. Supports images. Build your news channels from several channels. Filte ...

Extreme Code Software | 3 KB | Not Applicable | 10 | Downloads: 769

Date added: Sep 27, 2005 | » Details

» EDraw Flowchart ActiveX Control

Do you want to learn how to draw? Now you can online! Learn how to draw like an local application with EDraw ActiveX Control, that lets you quickly build basic flowcharts, organizational charts, business charts, hr diagram, work flowchart, programming flo ...

EDrawSoft | 1576 KB | WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter | 499 | Downloads: 888

Date added: Oct 25, 2007 | » Details

» TVicPci

TVicPci is a generic device driver for use with practically any programming language. It allows you to access and control PCI devices directly from within a Win32 application under Windows 98/ME/2000/XP without using the Windows DDK. TVicPci provides prog ...

EntechTaiwan | 648 KB | Win98,WinME,WinXP,Windows2000,Windows2003 | 99 | Downloads: 837

Date added: Sep 27, 2005 | » Details

» 4TOPS Query Tree Editor for MS Access XP/03

4TOPS Query Tree Editor is an add-in for MS Access for query development. Edit and run queries from a tree dialog. The Query Tree dialog displays the dependency tree of the selected query (Uses / Used By). The buttons on the dialogs support a natural way ...

4TOPS | 619 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP | 99 | Downloads: 1117

Date added: Sep 27, 2005 | » Details

» EasyCVS

EasyCVS is an easy,quick and safe solution.It stores your sourcecode in an CVS Repository(CVS is an open-source version control tool),so you needn`t to worry about the database crashing.EasyCVS use the Microsoft Source Code Control Interface (MSSCCI ) of ...

EasyVCS | 1770 KB | WinNT 4.x,Windows2000,WinXP,Windows2003 | 39.95 | Downloads: 898

Date added: Feb 12, 2007 | » Details

» GOGO Picture Viewer ActiveX Control

GOGO Picture Viewer ActiveX OCX is a powerful ActiveX control, which is intended for work with image data.You can view and save images of different formats include Bmp,Gif,Jpeg,Jpg,Png, Tif,Tiff and multipaged Tiff images.Save Jpeg image files with user-d ...

Gogowishs Software | 1635 KB | Win98,WinME,Windows2000,WinXP | 49.90 | Downloads: 747

Date added: Feb 12, 2007 | » Details

» Windows CHM To HTML

Windows CHM To HTML is a tool to convert Windows Help files (*.chm) to HTML format files directly. With this tool, you can make a specification of an application from the *.chm files. Windows CHM To HTML can extract all/any source files in a MS .chm file ...

YpgSoft | 1929 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista | 34.95 | Downloads: 786

Date added: Feb 12, 2007 | » Details

» AccessPort

AccessPort - RS232 Monitor / RS232 Terminal AccessPort is an advanced serial monitor, simulation and RS232 data analysis tool. Use to log, view, analyse or automate RS232 communication or simply use as an ASCII Terminal for basic serial port communication ...

WWW.SUDT.COM | 441 KB | Win95,Win98,WinME,Windows2000,WinXP,Windows2003 | 0 | Downloads: 926

Date added: Feb 12, 2007 | » Details

» Zend Guard

Zend Guard enables the protection and mass distribution of commercial PHP applications. Zend Guard provides independent software vendors and IT managers with the ability to safely distribute and manage the deployment of their PHP applications while protec ...

Zend Technologies | 31018 KB | Windows2000,WinXP,Windows2003 | 995.00 | Downloads: 787

Date added: Feb 12, 2007 | » Details

» Interactive UK Flash Map

United Kingdom Interactive Flash Map. Suitable for Real-Estate, Dealer Maps, Branch Offices Locators. With this fully-clickable map you will be able to improve navigation and provide visitors with better and quicker access to information as well as improv ...

Fla-shop.com | 319 KB | Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 44.90 | Downloads: 742

Date added: Feb 12, 2007 | » Details

» WebImager

Did you ever want to take a screenshot of a web page? WebImager ActiveX can capture the entire web page as JPG, BMP, PNG and GIF image on the fly. Not only html files, but plain text files and Web Archive Format (*.MHT) files can easily be converted to an ...

Baltsoft | 976 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista | 80 | Downloads: 768

Date added: Oct 25, 2007 | » Details

» Blueprint Software Modelere - Community Edition

Blueprint Software Modeler FREE Community Edition A complete, cost-free UML 2.1 compliant modeling tool, that provides beginners, students, and other non-commercial users access to “state of the Art” modeling software at zero costs. The Community Edit ...

@-portunity B.V. | 98511245 KB | WinNT 4.x,Windows2000,WinXP,Windows2003,Windows CE | 0 | Downloads: 852

Date added: Feb 12, 2007 | » Details

» Share Serial Ports

Share Serial Ports is an advanced utility, the purpose of which is to share real serial ports between multiple applications in the way, that all applications will receive same data from real serial port simultaneously. Shared Serial Ports can be used for ...

ELTIMA Software GmbH | 1544 KB | WinXP,Windows2000,Windows2003 | 111.95 | Downloads: 853

Date added: Sep 27, 2005 | » Details

» Mihov ASCII Master

Mihov ASCII Master is a simple but useful utility that shows you ASCII value of the key pressed - both in decimal and hex! Great for software developers! ...

Miha Psenica | 387 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 0 | Downloads: 795

Date added: Sep 27, 2005 | » Details

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