Search:

» Home » Developer Tools » Specialized Tools » The Help Desk Toolkit FREE DOWNLOAD

Your download will start in 3 seconds... If not, try the following links:
Download Link 1 Report broken link

The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

RECOMMENDED DOWNLOADS IN THIS CATEGORY

» Home » Developer Tools » Specialized Tools (385)

Select page: [1] 2 3 4 5 6...

» Form1 Builder Software

Form1 Builder runs in your web browser and allows you to easily build secure web forms. It provides a single file form (no cgi) with a hidden email delivery address and an extensive range of benefits and options including protection against form hijacking ...

softSWOT | 104 KB | Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Mac PPC,Mac OS X | 39.00 | Downloads: 991

Date added: Feb 12, 2007 | » Details

» Visual Web Service Client Standard

A stand-alone visual tool to interact with and manipulate any web service. Targeted to developers and IT professionals to test, maintain, and interact with web services. Ideal for 3rd party client validation, testing of web service features, and a stand-a ...

DigitForge | 3587 KB | WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate | 119 | Downloads: 953

Date added: Oct 25, 2007 | » Details

» DC ReturnKey Enable

ReturnKey Enable is a COM based component that enables you navigate through form controls using Retun key as with Tab Key ...

EgyFirst Software , inc | 894 KB | Win98,WinME,WinXP,WinNT 4.x,Windows2000 | 10 | Downloads: 1013

Date added: Sep 27, 2005 | » Details

» Dr.Explain

Dr.Explain captures a screen from a live application and automatically adds references to all controls. You may complete the references by adding titles and more explanation as needed. No more manual image processing needed. Dr.Explain will create a neat ...

Cognitive Force | 2388 KB | Windows2000,WinXP,Windows2003 | 60 | Downloads: 1039

Date added: Sep 27, 2005 | » Details

» Visual WinHelp

Visual WinHelp is the quick and efficent way to create WinHelp .hlp documentation. The simple word processor interface makes accessing the powerful features easy. Visual WinHelp supports fully customizing the help window size and position, compression, an ...

Digitope | 3709 KB | Windows2000,WinXP | 50 | Downloads: 721

Date added: Feb 12, 2007 | » Details

» Regular Expressions for MS SQL server

The Regular Expressions for MS SQL Server is a set of T-SQL User Defined Functions (UDF) that gives users full power to manipulate string data in SQL queries, stored procedures and Transact-SQL programming. Some of the common challenges that you can solve ...

Miningtools.net | 1158 KB | WinNT 4.x,WinXP,Windows2000 | 148.95 | Downloads: 957

Date added: Sep 27, 2005 | » Details

» Dxf2X converting tool

All 3Dmeshes and 3Dfaces in one layer are grouped into one X mesh , which gets the name of the layer (and the faces get their original color or the color of the 3Dmesh). If the mesh is included in a DXF block, then its name gets concatenated to the name o ...

Neva Software Consulting Group | 280 KB | Windows | | Downloads: 1165

Date added: Sep 27, 2005 | » Details

» gReg

So many people want your software, some are thieves. Don`t take that chance, protect your work! gReg armors your software against thieves-and safeguards your revenues. Our protection is bulletproof! Our competitors offer only simple software licensing and ...

Gitano Software | 5840 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000 | 199 | Downloads: 1046

Date added: Sep 27, 2005 | » Details

» AdventNet QEngine

AdventNet QEngine - An extensive, platform independent Test Automation tool used for Web Functionality, Web Performance, Java Application Functionality, Java API, SOAP, Regression, and Java Application Performance testing. Supports testing of applications ...

AdventNet Inc. | 56639 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Unix,Linux | $1740 | Downloads: 1141

Date added: Sep 27, 2005 | » Details

» TX Text Control .NET Server

Fully programmable word processing engine for deployment in an ASP.NET server environment. It primarily has been designed to develop document automation applications. Convert, modify and create documents directly on a server. Programmatically generate doc ...

The Imaging Source Europe GmbH | 6574 KB | Windows2000,WinXP,Windows2003 | 2495.00 | Downloads: 934

Date added: Feb 12, 2007 | » Details

» TIFF To PDF ActiveX Component

Convert TIFF files to PDF Support single or multiple page TIFF Support various TIFF encoding such as CCITT G3/G4, LZW, RLE and uncompressed Merge multiple TIFF files into one PDF Standalone, doesn`t depend on Adobe Acrobat or Reader Provide demos in ASP, ...

Guangming Software | 3700 KB | Win98,WinME,WinXP,Windows2000,Windows2003 | 149.95 | Downloads: 969

Date added: Feb 12, 2007 | » Details

» Developer`s Notepad

Ideal for planning & reviewing projects.Create notes with hot links to source code. Selecting the link will automatically open source code to the exact point. Requires Visual Studio 97. ...

Reliable Software | 164 KB | Windows | | Downloads: 994

Date added: Feb 12, 2007 | » Details

» Image-XChange SDK

Scan, Create and Manipulate Raster Image Formats. API and ActiveX. Demo applications for many development tools including C/C++/Delphi, C#, Clarion, VB etc This is a Royalty free SDK - purchase once and no repeat licensing ! ...

Tracker Software Products Ltd | 6820 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 299.00 | Downloads: 1031

Date added: Sep 27, 2005 | » Details

» Windows Lister .NET

Windows Lister is a program that will list all windows that are currently running on your computer. Almost anything that constitute what you see (or cannot see) in a Windows application is a window. For example, a button, a label, a statusbar, a textbox, ...

NTN Production | 178 KB | Windows | 15 | Downloads: 865

Date added: Sep 27, 2005 | » Details

» Exp USB Virtual Driver (EUSBVD)

There is a number of the equipment controlled through a serial port from a PC or a terminal. Also there is a lot of the technologies in the market allowing to operate remotely the consecutive devices through the network TCP/IP. These solutions contain, bo ...

ExplorInform Inc. | 547 KB | Windows | 89.00 | Downloads: 1028

Date added: Sep 27, 2005 | » Details

» RapidDriver Explorer

RapidDriver Explorer is intelligent tool for PC hardware analysis and debugging. RapidDriver Explorer allows you to start work with hardware after a couple of clicks. You do not have to perform any additional steps (write kernel mode driver and create tes ...

EnTech Taiwan | 4325 KB | Win98,WinME,Windows2000,WinXP,Windows2003 | 199 | Downloads: 965

Date added: Sep 27, 2005 | » Details

» ResGrabber

Extract resources from .NET assembly or Windows executable module and .NET resource files and save them in native format ...

Sergei V. Lepitko | 212 KB | Windows2000,WinXP | | Downloads: 930

Date added: Feb 12, 2007 | » Details

» Lingobit Localizer

A localization solution, Lingobit Localizer aids in translating MFC, Win32, Java or .NET applications to other languages. It simplifies all international software development stages and includes such powerful features as translation memory reuse as well a ...

Lingobit Technologies | 23145 KB | WinXP,WinNT 4.x,Windows2000,Windows2003 | 115 | Downloads: 1001

Date added: Sep 27, 2005 | » Details

» Cryptocx v3

Full compatibility with PGP means that Cryptocx can encrypt data which can be emailed or stored and then decrypted, providing you have the correct decryption key, with any other version of PGP. This kind of compatibility means that Cryptocx is efficient, ...

Easybyte Software Corporation | 3544 KB | Windows | 249.00 | Downloads: 1064

Date added: Sep 27, 2005 | » Details

» ABF CD Shell

ABF CD Shell is a constructor set for fast creating of different CD, DVD, and other catalogue shells. You need only to create one configuration file and your shell is ready. The configuration file is a usual *.INI file, so any common computer user can eas ...

ABF software, Inc. (ABF-DEV.COM) | 1061 KB | Windows | 29.95 | Downloads: 1220

Date added: Sep 27, 2005 | » Details

go to top

Select page: [1] 2 3 4 5 6...