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The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

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» JWizard

JWizard allow to build professional "step by step" interface (ie. Wizard). In a few lines of code you create a powerful wizard to simplify complex tasks in your software systems.Add wizard creation functionality to your applications. JWizard pro ...

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Date added: Feb 12, 2007 | » Details

» 4TOPS Query Tree Editor for MS Access XP/03

4TOPS Query Tree Editor is an add-in for MS Access for query development. Edit and run queries from a tree dialog. The Query Tree dialog displays the dependency tree of the selected query (Uses / Used By). The buttons on the dialogs support a natural way ...

4TOPS | 619 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP | 99 | Downloads: 1230

Date added: Sep 27, 2005 | » Details

» Data Flow Manager for Access 97

DFM is a Microsoft Access 97 database that allows you to interface two applications in a matter of minutes without writing a single line of code. DFM imports data from a source file or table, and exports it to an output file or table based on your field m ...

Peter`s Software | 4553 KB | Windows | 199 | Downloads: 913

Date added: Sep 27, 2005 | » Details

» Active Audio Record Component

Directly record audio to wav, mp3, wma, ogg, vox, au, aiff, mp4 and flac format on the fly without temporary files created. Support multiple sound cards and mixer lines. Set volume level for mixer line. Silence detection during recording. Get audio channe ...

Guangming Software | 1500 KB | Win98,WinME,WinXP,Windows2000,Windows2003 | 99.95 | Downloads: 985

Date added: Feb 12, 2007 | » Details

» EZP3P

EZP3P is a P3P XML utility that within a few minutes can apply a basic P3P policy to your web site. EZP3P can be used online or offline. ...

P3PTOOLS INC. | 4828 KB | Win98,WinME,WinXP,Windows2000 | 19.95 | Downloads: 997

Date added: Sep 27, 2005 | » Details

» QuickCRC MacOSX

QuickCRC is a tool for responsibility driven design of object-oriented software using CRC cards. CRC cards are used to discover and document classes, responsibilities, attributes and collaborations between classes. Design scenarios can be identified and s ...

Excel Software | 6476 KB | Mac OS X 10.1,Mac OS X 10.2,Mac OS X 10.3,Mac OS X 10.4,Mac OS X 10.5 | 295.00 | Downloads: 880

Date added: Feb 12, 2007 | » Details

» pdfGDI

pdfGDI software reduces pdf development hours for programmers. It has been designed for Windows C/C ++ programmers, but can be used by any software that can access a DLL and access Windows GDI functions. It runs on Windows 95/98/ME/NT/2000 and 2003. pdfGD ...

Broadgun Software | 2170 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP | | Downloads: 937

Date added: Sep 27, 2005 | » Details

» Aquarius Soft PC Binary Converter

Aquarius Soft PC Binary Converter is a simple and fast number system conversion software that lets you instantly convert between binary, octal, decimal and hexadecimal number systems. Simply enter a value into one of the edit box and immediately see the r ...

Aquarius Soft | 812 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 14.80 | Downloads: 975

Date added: Sep 27, 2005 | » Details

» Game Editor

Game Editor is an interactive multimedia tool for game development, with a simple and intuitive interface and a rich set of features. The software allows anyone to develop 2D games for personal computers and mobile devices, with no programming knowledge r ...

Makslane Araujo Rodrigues | 4564 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 94.95 | Downloads: 979

Date added: Sep 27, 2005 | » Details

» Ufasoft Common Lisp

Common Lisp development system. Includes console and IDE Lisp interpreter and compiler. Possibility of creating EXE-files. Supports CLOS. It is smallest implementations of standard Lisp, just 1MB of binary code. ...

Ufasoft | 1900 KB | Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 49 | Downloads: 920

Date added: Sep 27, 2005 | » Details

» NewAge Net Serial Driver

The developers of the given facilities very often face with such a necessity. For instance, during the debugging in a remote machine or when different people with the help of different machines (which are nevertheless connected to one machine) maintain th ...

New Age Information Technologies | 290 KB | Windows | 89.00 | Downloads: 917

Date added: Sep 27, 2005 | » Details

» Help Development Studio

All modern software applications, no matter how large or small, need to have clear, concise, well-structured, and easily navigated Help systems. Generating such a system is often considered to be a difficult task, however, creating a help file can be as e ...

Divcom Software | 1364 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 94.95 | Downloads: 901

Date added: Feb 12, 2007 | » Details

» ArInstall

ArInstall is an easy-to-use installation development tool for creating compact and professional setups for your applications. It allows you to build single-file self-extracting installers for Windows 98, NT, Me, 2000, and XP environments with a small inst ...

Softeza Development | 1265 KB | Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000 | 49.95 | Downloads: 1042

Date added: Feb 12, 2007 | » Details

» AlarIT Virtual Serial Driver .IP (AVSD.IP)

Alarit Inc. | 547 KB | Windows | 189.90 | Downloads: 899

Date added: Sep 27, 2005 | » Details

» SerialTrace

1. What`s SerialTrace --------------------------- SUDT SerialTrace is a professional application for RS232/422/485 COM ports monitoring. It monitors, displays, logs and analyzes all serial port activity in a system. SUDT SerialTrace is a powerful system u ...

WWW.SUDT.COM | 603 KB | Windows2000,WinXP,Windows2003 | 69.95 | Downloads: 897

Date added: Feb 12, 2007 | » Details

» WorkRoll Bug Tracker

Web-based bug tracker (non-spyware, non-dataminer) with Windows installer (application server included in download, or use your own). No database required. Installation, configuration, day-to-day administration, and general use are fully web-based. Featur ...

WorkRoll.com | 443 KB | Windows | 39.00 | Downloads: 945

Date added: Sep 27, 2005 | » Details

» COMslicer

COMslicer traces run time calls to selected COM objects. It displays values of input and output parameters for each method or property called by clients. COMslicer can trace in-process and out-of-process COM components written in VC++ or VB. A developer`s ...

SENS Software LLC | 1363 KB | Windows | 100 | Downloads: 1048

Date added: Sep 27, 2005 | » Details

» Profesol Virtual Serial Driver (PVSD)

Profesol Virtual Serial Driver is appointed for emulation of one, two or more (up to 200) serial streams. Hardware devices are not necessary. This product is based on Windows XP DDK and doesn`t require using devices of other manufacturers. The whole produ ...

IT Profesol, Inc. | 158 KB | Windows | 65.95 | Downloads: 866

Date added: Sep 27, 2005 | » Details

» InstallAware Developer for Windows Installer

Exclusive! Simplified Windows Installer MSI Development InstallAware`s powerful MSIcode simplifies setup development by transparently managing all of your Windows Installer conditions, installation sequences and parameters using a concise and human-readab ...

InstallAware Software Corporation | 10213 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000 | 499 | Downloads: 903

Date added: Feb 12, 2007 | » Details

» ITM Virtual Serial Driver (ITMVSD)

ITM Virtual Serial Driver is appointed for emulation of one, two or more (up to200) serial streams. Hardware devices are not necessary. This product isbased on Windows XP DDK and doesn`t require using devices of othermanufacturers. The whole product is cr ...

ITMonastery Inc. | 0 KB | Windows | 94.95 | Downloads: 880

Date added: Sep 27, 2005 | » Details

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