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The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

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» PPL

PPL is a fast and easy-to-learn programming language that is fully object-oriented. PPL runs on all PocketPCs using Windows Mobile 2000, 2002, 2003, 2003SE, and WM2005. PPL is also compatible with PC desktop computers. Programs written for one system are ...

ArianeSoft Inc. | 13145 KB | WinXP,Windows2000,Windows2003,Windows CE,Pocket PC,Windows Mobile 2003 | 39.95 | Downloads: 795

Date added: Feb 12, 2007 | » Details

» EasySec Firewall SDK

EasySec Firewall SDK is a professional software kit for developing network firewall, sniffer or analyzer applications for Microsoft Windows. Simple APIs of EasySec Firewall SDK include powerful functions: Double layer packet filter (application layer and ...

iTinySoft | 1055 KB | Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 149 | Downloads: 815

Date added: Sep 27, 2005 | » Details

» GOGO Exif Image Viewer ActiveX Control

GOGO Exif Image Viewer ActiveX Control helps application developers to get all embedded image information including EXIF tags, TIFF tags and GPS tags. It allows you to write useful information back to Jpeg, Png and Tiff image. Also, you can use it as a si ...

Gogowishs Software | 1724 KB | Win98,WinME,Windows2000,WinXP | 59.90 | Downloads: 729

Date added: Feb 12, 2007 | » Details

» VBA Code Compare

VBA Code Compare allows you to compare and merge any Visual Basic code embedded into a VBA project (macros, sheet code, module code etc.). VBA Code Compare uses direct access for working with VB modules. Thus, you don`t have to export the source code to a ...

Formula Software, Inc. | 886 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000 | | Downloads: 807

Date added: Sep 27, 2005 | » Details

» JWizard

JWizard allow to build professional "step by step" interface (ie. Wizard). In a few lines of code you create a powerful wizard to simplify complex tasks in your software systems.Add wizard creation functionality to your applications. JWizard pro ...

Visionary Technologies | 83 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Linux,AS/400,MAC 68k,Mac PPC,Not Applicable | 99 | Downloads: 798

Date added: Feb 12, 2007 | » Details

» HelpCruiser

The program HelpCruiser is for creating documents in various formats such as HTML, CHM, PDF, RTF & XML. Given help tool is optimized for solving tasks, that appear during the process of creation help files, descriptions & manuals for one or anothe ...

SunRav Software | 4045 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Media Center Edition 2005,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate | 125 | Downloads: 814

Date added: Oct 25, 2007 | » Details

» PatchBreeze

PatchBreeze is a must-have for all developers who regularly release new versions of their software. PatchBreeze is a simple yet powerful software patch and update building tool that is used for creating extremely compact software, documents and databases ...

MagpieSoft | 1597 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 85 | Downloads: 769

Date added: Feb 12, 2007 | » Details

» TVicPci

TVicPci is a generic device driver for use with practically any programming language. It allows you to access and control PCI devices directly from within a Win32 application under Windows 98/ME/2000/XP without using the Windows DDK. TVicPci provides prog ...

EntechTaiwan | 648 KB | Win98,WinME,WinXP,Windows2000,Windows2003 | 99 | Downloads: 783

Date added: Sep 27, 2005 | » Details

» Spices.Obfuscator

Uncompromisable protection of your intellectual properties from prying eyes, competitors and reverse engineering. Spices.Obfuscator is a .Net code protection tool that offers the wide range of technologies to completely protect your .Net code and intellec ...

9Rays.Net | 6101 KB | Win98,WinME,WinXP,Windows2000 | 392.95 | Downloads: 720

Date added: Feb 12, 2007 | » Details

» Visual Web Service Client Standard

A stand-alone visual tool to interact with and manipulate any web service. Targeted to developers and IT professionals to test, maintain, and interact with web services. Ideal for 3rd party client validation, testing of web service features, and a stand-a ...

DigitForge | 3587 KB | WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate | 119 | Downloads: 713

Date added: Oct 25, 2007 | » Details

» dotNet Protector

dotNet Protector is a powerful .NET code protection system that prevents your assemblies from being decompiled. With dotNet Protector, your application is not simply obfuscated, but merged in a Win32 native executable; Console exe, windows exe and windows ...

PV Logiciels | 1774 KB | Windows2000,WinXP,Windows2003 | 399 | Downloads: 704

Date added: Feb 12, 2007 | » Details

» HLP to RTF Converter

HLP to RTF Converter is a product which allows you to convert any Windows Help files .HLP to .RTF easily. It is designed to create printable, manual-quality RTF format documents or recompilable projects from Microsoft Windows Help. It allows you to genera ...

Armenian Dictionary Software | 1940 KB | Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 19.95 | Downloads: 711

Date added: Feb 12, 2007 | » Details

» MenuXP

CMenuXP is a small set of MFC classes that allow developers to add various graphical user interface elements with an Office XP look to their MFC apps. What this means is that developers can add the flat, non-3D, “water-color” UI controls that were fir ...

ComponentSpot | 811 KB | Win 3.1x,Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003,Unix,Linux | | Downloads: 782

Date added: Sep 27, 2005 | » Details

» PatchFactory

PatchFactory is a comprehensive and innovative software updating and delivery solution, ensuring that your end-users always have the latest version of your files. PatchFactory performs almost any updating task, including synchronizing files, running an in ...

AgenSoft | 3387 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 395 | Downloads: 798

Date added: Feb 12, 2007 | » Details

» wodFtpDLX

wodFtpDLX is developed as two standalone components: COM object, that should be used when you want to do all file transfer in the background and is not visible on the form, or GUI ActiveX version that has it`s own Explorer-alike window where you can give ...

WeOnlyDo Software | 2967 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000 | 219 | Downloads: 788

Date added: Feb 12, 2007 | » Details

» ORMGen

ORMGen is an O/R Mapper code generator that creates a powerfull and scalable (COM+) O/R Mapper for your database-driven .NET applications. There is no requirements on the database tables such as `every table must have a identity autoimcrement primary key` ...

Dankasoft | 1766 KB | Windows2000,WinXP | 149 | Downloads: 756

Date added: Sep 27, 2005 | » Details

» Cadifra

Cadifra is a fast and lightweight UML diagram editor for Windows 2000 and XP, created by Cadifra Inc., a two person small-biz company located in Switzerland. Supports Unified Modeling Language Class, Object, Use Case, State and Sequence diagrams. Can reli ...

Cadifra Inc. | 981 KB | Windows2000,WinXP | 360 | Downloads: 835

Date added: Sep 27, 2005 | » Details

» Compare and Merge

Compare and Merge is a visual file comparison utility. It lets you see the differences between text files, and makes it easy to resolve these differences. For programmers, web developers, and anyone else who works with multiple revisions of files. New fea ...

All Your Software | 796 KB | Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 35 | Downloads: 843

Date added: Sep 27, 2005 | » Details

» 4TOPS Document Management in MS Access 2000

4TOPS Document Management is an addin to create and manage documents using your MS Access Database. Create documents with content from your database. Instantly find and share documents. View all information on the document in an Access form. All file mana ...

4TOPS | 1591 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP | 399 | Downloads: 881

Date added: Sep 27, 2005 | » Details

» Aquarius Soft PC Binary Converter

Aquarius Soft PC Binary Converter is a simple and fast number system conversion software that lets you instantly convert between binary, octal, decimal and hexadecimal number systems. Simply enter a value into one of the edit box and immediately see the r ...

Aquarius Soft | 812 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 14.80 | Downloads: 816

Date added: Sep 27, 2005 | » Details

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