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The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

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» AGInstaller

AGInstaller is an easy to use and powerful development tool you can use to build full Windows 9x/Me/NT/2000/XP compatible setups for your developments. It approaches the gold standarts in this industry and has the gentleman`s set of features such as regis ...

AGENTIX Software | 523 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 29.95 | Downloads: 1119

Date added: Sep 27, 2005 | » Details

» NewAge Virtual Serial Driver

Newageit Virtual Serial Driver is appointed for emulation of one, two or more (up to 200) serial streams. Hardware devices are not necessary. This product is based on Windows XP DDK and doesn`t require using devices of other manufacturers. The whole produ ...

New Age Information Technologies | 158 KB | Windows | 65.95 | Downloads: 975

Date added: Sep 27, 2005 | » Details

» Help & Manual

Help & Manual is a stand-alone authoring tool with an integrated WYSIWYG editor. It creates all types of standard help files: * HTML HELP * Winhelp (.hlp) * Browser help * PDF Features: * Various outputs * One single source * All outputs highly custom ...

EC Software | 14100 KB | Win98,WinME,WinNT 4.x,Windows2000,WinXP | 299 | Downloads: 919

Date added: Sep 27, 2005 | » Details

» PECompact (Student version)

PECompact compresses Windows modules (EXE, DLL, SCR, etc..) substantially, while leaving them able to be run just as before. At runtime, compressed modules are rapidly decompressed in memory. Smaller (<50%) size usually means quicker load time. PECompa ...

Bitsum Technologies | 914 KB | Win95,Win98,WinME,WinXP,Windows2000 | 0 | Downloads: 930

Date added: Sep 27, 2005 | » Details

» ITM Virtual Serial Driver (ITMVSD)

ITM Virtual Serial Driver is appointed for emulation of one, two or more (up to200) serial streams. Hardware devices are not necessary. This product isbased on Windows XP DDK and doesn`t require using devices of othermanufacturers. The whole product is cr ...

ITMonastery Inc. | 0 KB | Windows | 94.95 | Downloads: 914

Date added: Sep 27, 2005 | » Details

» Exp USB Virtual Driver (EUSBVD)

There is a number of the equipment controlled through a serial port from a PC or a terminal. Also there is a lot of the technologies in the market allowing to operate remotely the consecutive devices through the network TCP/IP. These solutions contain, bo ...

ExplorInform Inc. | 547 KB | Windows | 89.00 | Downloads: 990

Date added: Sep 27, 2005 | » Details

» PPC-PROTECT

PPC-PROTECT - the system of software protection for Windows CE (PocketPC) applications with ARM core, designed for quick implementation of application protection functions. PPC-PROTECT is designed for such specific tasks as working with registration keys ...

PPC-PROTECT | 608 KB | Win95,Win98,WinME,WinXP,Windows2000,Windows CE | 50 | Downloads: 889

Date added: Feb 12, 2007 | » Details

» Windows HLP To RTF

Windows HLP To RTF is a tool to convert Windows Help files (*.hlp) to Rtf format files directly. With this tool, you can make a specification of an application from the *.hlp files. Split the output into several RTF files. It can combine Word 97/2000/XP t ...

YpgSoft | 1900 KB | Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 34.95 | Downloads: 964

Date added: Sep 27, 2005 | » Details

» GOGO Exif Image Viewer Pro ActiveX OCX

GOGO Exif Image Viewer Pro ActiveX Control helps application developers to get all embedded image information including EXIF tags, TIFF tags and GPS tags. It allows you to write useful information back to Jpeg, Png and Tiff image. Also, you can use it as ...

Gogowishs Software | 2252 KB | Win98,WinME,Windows2000,WinXP | 99.90 | Downloads: 898

Date added: Feb 12, 2007 | » Details

» Compile Plus

This is an extension of the `Program Plus`. It enables compiling with options from windows explorer`s menu. You can compile next types of files: C/C++(c, cpp), C#(.cs), Java(.java), Assembler(.asm). ...

Kovalev Serguei | 521 KB | Win98,WinME,Windows2000,WinXP,Windows2003 | 10 | Downloads: 987

Date added: Feb 12, 2007 | » Details

» TX Text Control .NET Standard

TX Text Control .NET Standard is a word processing component that offers developers all the features expected in a high end word processing package in reusable component form: Supports RTF, HTML, ANSI, Unicode and many more; Tables, bullets, numbered list ...

The Imaging Source Europe GmbH | 6574 KB | Windows2000,WinXP,Windows2003 | 439.00 | Downloads: 938

Date added: Feb 12, 2007 | » Details

» cryptlib

Cryptlib by Peter Gutmann is a security toolkit that allows even less experienced programmers to add strong encryption and authentication services to their programs, security features that are becoming more and more indispensable. The library attempts to ...

ComponentSpot | 1347 KB | Win 3.1x,Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003,Unix,Linux | 0 | Downloads: 991

Date added: Sep 27, 2005 | » Details

» EDraw Office Viewer Component

EDraw Office Viewer Component contains a standard ActiveX control that acts as an ActiveX document container for hosting Office documents (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, and Microsoft Visio documents) i ...

EDrawSoft | 1513 KB | WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Busine | 499 | Downloads: 1014

Date added: Oct 25, 2007 | » Details

» Unitix Site Documentor

The Unitix Site Documentor is a valuable tool for documenting your website development projects. It automatically scans and analyses your project and compiles a complete documentation framework, leaving only the descriptions and comments for you to fill i ...

Unitix ApS | 3345 KB | Windows | 299 | Downloads: 949

Date added: Sep 27, 2005 | » Details

» EDraw Flowchart ActiveX Control

Do you want to learn how to draw? Now you can online! Learn how to draw like an local application with EDraw ActiveX Control, that lets you quickly build basic flowcharts, organizational charts, business charts, hr diagram, work flowchart, programming flo ...

EDrawSoft | 1576 KB | WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter | 499 | Downloads: 1027

Date added: Oct 25, 2007 | » Details

» My Command Button ActiveX

Add appealing visual styles to your applications in all Windows versions with this very quick and powerful button. All new default styles (Windows XP, Office 2003, Visual Studio 2005, 3D standard, Flat, Explorer) and themes are supported (blue, olive, sil ...

Namtuk | 621 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 59 | Downloads: 910

Date added: Feb 12, 2007 | » Details

» Bluetooth Framework X

Bluetooth Framework X is an easy-to-use communication library for C++, VB, VB.NET, C# and other developers which will allow to your applications communicate with mobile devices through Bluetooth, IrDA or Serial interfaces. Make it possible to discovery de ...

Soft Service Company | 933 KB | Win98,WinME,Windows2000,WinXP,Windows2003 | 100 | Downloads: 966

Date added: Oct 25, 2007 | » Details

» Input Mask

completely customizable to any set of alpha-numeric characters and can limit any spot within themask by alphabetic, numeric, or alphanumeric placeholders.The Input Mask server control is an input control that lets the user enter text inside a presetmask. ...

Assisted Solutions | 497 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows CE | 49 | Downloads: 991

Date added: Feb 12, 2007 | » Details

» GOGO Picture Viewer ActiveX Control

GOGO Picture Viewer ActiveX OCX is a powerful ActiveX control, which is intended for work with image data.You can view and save images of different formats include Bmp,Gif,Jpeg,Jpg,Png, Tif,Tiff and multipaged Tiff images.Save Jpeg image files with user-d ...

Gogowishs Software | 1635 KB | Win98,WinME,Windows2000,WinXP | 49.90 | Downloads: 876

Date added: Feb 12, 2007 | » Details

» NumEdit

A very powerfull and simple to use numeric editor. It allows you to edit any file in any base between 2 and 255 including binary, octal, decimal and hexadecimal. NumEdit includes tools to convert values from one base to another. ...

Bernstein Software | 1831 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003 | 2.10 | Downloads: 999

Date added: Feb 12, 2007 | » Details

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