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The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

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Date added: Sep 27, 2005 | » Details

» MountFocus Keyboard Designer

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Date added: Sep 27, 2005 | » Details

» Game Editor

Game Editor is an interactive multimedia tool for game development, with a simple and intuitive interface and a rich set of features. The software allows anyone to develop 2D games for personal computers and mobile devices, with no programming knowledge r ...

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Date added: Sep 27, 2005 | » Details

» ORMGen

ORMGen is an O/R Mapper code generator that creates a powerfull and scalable (COM+) O/R Mapper for your database-driven .NET applications. There is no requirements on the database tables such as `every table must have a identity autoimcrement primary key` ...

Dankasoft | 1766 KB | Windows2000,WinXP | 149 | Downloads: 888

Date added: Sep 27, 2005 | » Details

» AdventNet QEngine

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Date added: Sep 27, 2005 | » Details

» HTML2PDF Add-on

HTML2PDF Add-on is a library that helps you to convert HTML to PDF using PDF Creator Pilot. The add-on library can produce PDF documents using specific HTML code, text file or text buffer. It supports URL conversion, including image linking. The library i ...

Two Pilots | 1000 KB | Win95,Win98,WinME,Windows2000,WinXP,Windows2003 | 199.00 | Downloads: 854

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» Exp USB Virtual Driver (EUSBVD)

There is a number of the equipment controlled through a serial port from a PC or a terminal. Also there is a lot of the technologies in the market allowing to operate remotely the consecutive devices through the network TCP/IP. These solutions contain, bo ...

ExplorInform Inc. | 547 KB | Windows | 89.00 | Downloads: 924

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» Viewtier Devenv

Devenv is a simple yet powerful command-line utility that allows software development teams and software developers set and validate their common development environment. Common development environment is a set of directories, files, and shell variables t ...

Viewtier Systems | 530 KB | Windows,Dos,Linux,Mac,Unix,Os2 | 29.00 | Downloads: 901

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» Data Flow Manager for Access 97

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» EasyCVS

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» wodSSH.NET

Client component for MS.NET framework that provides support for communication with remote console-type services. It allows you to communicate encrypted (and secured, of course) with SSH1 and SSH2 (secure-shell) servers, as well to Telnet servers (using Te ...

WeOnlyDo Software | 1802 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000 | 199 | Downloads: 831

Date added: Feb 12, 2007 | » Details

» IDAutomation Barcode .NET Forms Control DLL

This professional grade package from IDAutomation includes the Linear .NET Forms Control and DLL for creating barcodes in Visual Studio, Borland Delphi for Microsoft .NET, C# Builder and the .NET Framework. Includes programming examples for C# and VB.NET. ...

IDAutomation.com, Inc. | 666 KB | Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003 | 395 | Downloads: 835

Date added: Feb 12, 2007 | » Details

» OPCNetListener

Use this Server to get a Network - Status monitoring in your PLC for alarm-generation or something else. The Server is watching your network over ICMP (Ping) SNMP. With this it is possible to configure your own Network Management Application in your SCADA ...

Somebytes | 4219 KB | Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP | 150.00 | Downloads: 889

Date added: Feb 12, 2007 | » Details

» IP2Location IP-COUNTRY-REGION-CITY Database

IP2Location(tm) IP-COUNTRY-REGION-CITY is commericial lookup database that translates IP address to country, region and city. Developers use this database for projects related to: 1. Display native language and currency; 2. Redirect based on country; 3. D ...

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Date added: Sep 27, 2005 | » Details

» AffiliateEXE

AffiliateEXE was designed to pack your affiliate id named custom build to a new exe file without name change risk and protect your potential revenue. Now, more and more software vendors provide the affiliate id named custom build version for affiliates. T ...

Keronsoft | 1050 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 12.95 | Downloads: 1029

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» Xchange

Need to change some text that could be in hundreds of text files? Well Xchange can make this so easy for you. Just enter the text to find, the text to replace it with, drop in the files you want to work with, and press Go! It`s done, easily and reliably. ...

SadMan Software | 929 KB | Windows | 25 | Downloads: 914

Date added: Sep 27, 2005 | » Details

» Form1 Builder Software

Form1 Builder runs in your web browser and allows you to easily build secure web forms. It provides a single file form (no cgi) with a hidden email delivery address and an extensive range of benefits and options including protection against form hijacking ...

softSWOT | 104 KB | Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Mac PPC,Mac OS X | 39.00 | Downloads: 870

Date added: Feb 12, 2007 | » Details

» Windows HLP To RTF

Windows HLP To RTF is a tool to convert Windows Help files (*.hlp) to Rtf format files directly. With this tool, you can make a specification of an application from the *.hlp files. Split the output into several RTF files. It can combine Word 97/2000/XP t ...

YpgSoft | 1900 KB | Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 34.95 | Downloads: 896

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» Versions

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Karisma Software | 5187 KB | Windows | 75.00 | Downloads: 971

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