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The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

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» CheckPRC

Palm OS API Version Check (CheckPRC) is a useful tool for Palm developers to identify compatibility problems and maximise the number of users who can access their applications. It can be used to determine the earliest version of Palm OS that a Palm applic ...

CFB Software | 634 KB | Win98,WinME,WinXP,Windows2000 | 29.95 | Downloads: 608

Date added: Sep 27, 2005 | » Details

» MyTop FAQ Maker

MyTop FAQ Maker helps you create FAQ (Frequently Asked Questions). You may create FAQ in any format: HTML, TXT, XML and more. Defaulr 10 templates and styles (classic, modern, hacker, color and more). Unlimited FAQ and Questions, Quick and optimized HTML ...

MyTopSoft | 740 KB | WinME,WinXP,Windows2000,Windows2003 | 0 | Downloads: 782

Date added: Feb 12, 2007 | » Details

» ImageIN Standard for Servers

ImageIN is a unique COM Component, enabling multi-layer image and text composition and manipulation at blazing speeds. Capable of performing thousands of image processing tasks per second, and designed for efficient usage of resources, ImageIN enables you ...

CyberBob Software | 575 KB | Windows2000,WinXP,Windows2003 | 99 | Downloads: 773

Date added: Sep 27, 2005 | » Details

» Cadifra UML Editor

Cadifra UML Editor is a fast and lightweight UML diagram editor for Windows 2000 and XP, created by Cadifra Inc., a two person small-biz company located in Switzerland. Supports Unified Modeling Language Class, Object, Use Case, State and Sequence diagram ...

Cadifra Inc. | 981 KB | Windows2000,WinXP | 350 | Downloads: 823

Date added: Sep 27, 2005 | » Details

» Restorator

Restorator is a tool to work with windows resources of applications and application components (PE files such as .exe and .dll; .dcr, .res, .rc resource files ). Restorator allows modifying, adding, and removing resources such as text, images, icons, soun ...

bome.com | 3131 KB | Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 72 | Downloads: 816

Date added: Sep 27, 2005 | » Details

» Easy CHM

Create your first CHM help or CHM ebook files in 10 seconds with Easy CHM. Automatically create a context-sensitive html help file. Make CHM (Html Help) file by import folders and all sub folders. Automatically generate TOC (Table of Contents) and Index I ...

GuohuaSoft | 1579 KB | Win98,WinME,Windows2000,WinXP | 35 | Downloads: 826

Date added: Feb 12, 2007 | » Details

» JWizard

JWizard allow to build professional "step by step" interface (ie. Wizard). In a few lines of code you create a powerful wizard to simplify complex tasks in your software systems.Add wizard creation functionality to your applications. JWizard pro ...

Visionary Technologies | 83 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Linux,AS/400,MAC 68k,Mac PPC,Not Applicable | 99 | Downloads: 822

Date added: Feb 12, 2007 | » Details

» ORMGen

ORMGen is an O/R Mapper code generator that creates a powerfull and scalable (COM+) O/R Mapper for your database-driven .NET applications. There is no requirements on the database tables such as `every table must have a identity autoimcrement primary key` ...

Dankasoft | 1766 KB | Windows2000,WinXP | 149 | Downloads: 783

Date added: Sep 27, 2005 | » Details

» Auto Debug Professional

An auto-tracing tool of software. Functions Profession version offer a debug agent mode which allow you to debug your application anywhere. Use this mode, you can debug your application at your customer PC with RELEASE version. Recording input parameters ...

Auto Debug System | 1134 KB | Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 200 | Downloads: 898

Date added: Sep 27, 2005 | » Details

» ZedplaceX

ZedplaceX is an wrapper control build around several usefull functions that integrates into Files system, basic Internet controls and several usefull functions especially made for server scripting environment.Included features: 1. ReadFile, WriteFile, Fil ...

Zedplace | 469 KB | Windows | | Downloads: 771

Date added: Sep 27, 2005 | » Details

» Informitis Net Serial Driver (INSD)

The developers of the given facilities very often face with such a necessity. For instance, during the debugging in a remote machine or when different people with the help of different machines (which are nevertheless connected to one machine) maintain th ...

Informitis, Inc. | 290 KB | Windows | 89.00 | Downloads: 767

Date added: Sep 27, 2005 | » Details

» Spices.Obfuscator

Uncompromisable protection of your intellectual properties from prying eyes, competitors and reverse engineering. Spices.Obfuscator is a .Net code protection tool that offers the wide range of technologies to completely protect your .Net code and intellec ...

9Rays.Net | 6101 KB | Win98,WinME,WinXP,Windows2000 | 392.95 | Downloads: 740

Date added: Feb 12, 2007 | » Details

» TLB2HTML

TLB2HTML is a COM and ActiveX reference documentation tool. It provides full HTML Help authoring for C/C++, Visual Basic and C# in popular, MSDN-styled, CHM format. Program supports smart `See Also` link generation, programming language filtering, pop-up ...

Glista Graphics Group | 721 KB | Windows | 99 | Downloads: 754

Date added: Sep 27, 2005 | » Details

» AppMind Developers Pack for Windows

AppMind™ Application Surveillance is a complete solution for local and remote application surveillance, offering a suite of tools that enhance the quality and increase the availability of applications developed in C/C++. An In-house developed application, ...

Appmind Software AB | 12215 KB | WinNT 4.x,WinXP,Windows2000 | 0 | Downloads: 741

Date added: Sep 27, 2005 | » Details

» EasyWebForms

EasyWebForms allows you to support tabbed pages ((Notebook) and data types in your HTML form fields just by defining attributes without additional coding. EasyWebForms is an ActiveX control designed for Internet Explorer based applications.The main featur ...

eLife Software Pvt. Ltd. | 370 KB | Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 49 | Downloads: 867

Date added: Sep 27, 2005 | » Details

» LTF-Cimulator

LTF-Cimulator is a software for easy simulation and development of LTF-C neural networks. You can train and test a network, save it in a readable text format or perform cross-validation. Training parameters can be chosen automatically by LTF-Cimulator. Ex ...

Marcin Wojnarski | 1066 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 0 | Downloads: 657

Date added: Sep 27, 2005 | » Details

» Dxf2Mod convertor tool

DXF2MOD reads DXF files saved by AutoCAD and analyses all 3Dface and 3Dmesh entities to define the unique vertexes to be interpreted as finite element nodes, and the unique 3Dfaces to be interpreted as shell elements. ...

Neva Software Consulting Group | 359 KB | Windows | | Downloads: 785

Date added: Sep 27, 2005 | » Details

» ASPcodePrint

ASPcodePrint is designed to print the source of web pages written using HTML, VBScript and JScript. The output can be printed and exported to RTF and PDF formats. ASPcodePrint enables you to customize the output to suit your requirements by allowing you t ...

StarPrint Limited | 4595 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000 | 59 | Downloads: 774

Date added: Sep 27, 2005 | » Details

» Viewtier Devenv

Devenv is a simple yet powerful command-line utility that allows software development teams and software developers set and validate their common development environment. Common development environment is a set of directories, files, and shell variables t ...

Viewtier Systems | 530 KB | Windows,Dos,Linux,Mac,Unix,Os2 | 29.00 | Downloads: 798

Date added: Feb 12, 2007 | » Details

» Active Audio Record Component

Directly record audio to wav, mp3, wma, ogg, vox, au, aiff, mp4 and flac format on the fly without temporary files created. Support multiple sound cards and mixer lines. Set volume level for mixer line. Silence detection during recording. Get audio channe ...

Guangming Software | 1500 KB | Win98,WinME,WinXP,Windows2000,Windows2003 | 99.95 | Downloads: 844

Date added: Feb 12, 2007 | » Details

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