Search:

» Home » Business & Productivity Tools » Personal Information Management » rapidHELP FREE DOWNLOAD

Your download will start in 3 seconds... If not, try the following links:
Download Link 1 Report broken link

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer’s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used. Multitasking support The system is multitasking compliant in every respect. Integral Absence Manager The Absence Manager controls the availability of all Call Centre staff. Uniform GUI for Administrators and Users rapidHELP administrators use the same GUI as the users. Internet Capability The Internet connection option allows your customers to directly verify the status of any logged call. It is also possible to raise tickets and search the knowledge database via the web interface. Automatic Timing The duration of all support actions can be timed automatically. Automatical display of new tickets The system automatically informs every supporter about new tickets, and provides a list of unhandled issues. Statistics Clearly arranged statistics tell you everything you need to know about your Call Centres performance. HTML-Functionality rapidHELP is based on HTML and XML and offers via many integrated hyperlinks fast access to different programme functions. Drag and Drop The administrator can set up the user interface according to the wishes and requirements of the Call Centre Manager and his staff. Security Each supporter and group can be equipped with different user rights. This guarantees a high standa

« read more about rapidHELP

RECOMMENDED DOWNLOADS IN THIS CATEGORY

» Home » Business & Productivity Tools » Personal Information Management (588)

Select page: [1] 2 3 4 5 6...

» The Address Manager

The Address Manager enables you to store your business and personal names, addresses, phone numbers, email addresses, websites, memos, anniversaries and group these records in any category you desire. Does mail Merge with all contacts in the database, ema ...

Kentronics inc. | 14883 KB | Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 20.00 | Downloads: 636

Date added: Sep 18, 2005 | » Details

» Calendar+

Calendar+ is a Y2K compliant task and appointment manager that can handle over 64, 000 items. Appointments, tasks and holidays are graphically displayed on the calendar and a display beside the calendar only shows those items which relate to the calendar ...

JSoft Consulting | 4316 KB | Windows | 29.95 | Downloads: 686

Date added: Sep 18, 2005 | » Details

» TimeRecorder

TimeRecorder is a timer and memo software, it can remind you of things at scheduled times, record and keep track of how long you engaged in an activity, along with what you did. It can also save what you write or copy it to the memo automatically. ...

SunShine Software Inc. | 2234 KB | Win98,WinME,WinXP,Windows2000 | 27.95 | Downloads: 577

Date added: Feb 11, 2007 | » Details

» Delicious Address Book

Failed to find your best friend`s phone number? Lost your partner`s email? Tired of searching the bulky address book on your table? Try Delicious Address Book ! It`s a program with user-friendly interface that will help you to start a new life. All the na ...

Angelic Software | 2839 KB | Win98,WinME,WinXP,Windows2000,Windows2003 | 19.95 | Downloads: 575

Date added: Oct 25, 2007 | » Details

» C-Organizer Pro

C-Organizer Professional is a beautiful and powerful personal information manager. The program can help you organize and plan your business and personal life. In short, this is a Planner, Address Book, Password and Bookmark manager, Notebook, and a Calend ...

CSoftLab | 4586 KB | Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 39.95 | Downloads: 706

Date added: Sep 18, 2005 | » Details

» Address Organizer Deluxe

Complete program that will help you organize personal or business addresses, emails, phones, WEB pages. ORGANIZER DELUXE - Easily View, Retrieve Information: Table Viewer, Browser Viewer, Record Viewer. Easily Process Data: Report Wizard, Label Wizard, HT ...

PrimaSoft PC | 7500 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 65 | Downloads: 679

Date added: Sep 18, 2005 | » Details

» Smart Address 2000

Smart Address 2000 provides powerful Contact Management for single or multiple users across both local and wide area networks. Contact tracking, calendars, personalized mail-shots and e-mails, task management, custom report designer for listings, labels o ...

Oakley Data Services | 6146 KB | Windows | 29.00 | Downloads: 621

Date added: Sep 18, 2005 | » Details

» KURLO

KURLO (Keeping UR Life Organized) is a user-friendly contact manager for personal or small business use. It accommodates multiple users, allowing each user to maintain his or her own set of individual and organization contacts, address books, address list ...

Retied Software, Inc. | 2590 KB | Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003 | 16.95 | Downloads: 633

Date added: Sep 18, 2005 | » Details

» NotesPlusPlus

Sticky notes organizer software that offers you an easy way to keep all information you have to remember on the computer desktop. This is a great tool to organize information, make to-do lists or just write down ideas and thoughts using desktop sticky not ...

NotesPlusPlus.com | 1400 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 15.95 | Downloads: 600

Date added: Sep 18, 2005 | » Details

» Drafts-Keeper

Intended for keeping and managing various kind of notes, song lyrics, e-mails, www-links, drafts, scratches, diaries, etc. ...

Denis Troshin | 154 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 10 | Downloads: 651

Date added: Sep 18, 2005 | » Details

» Pocket Maple Reader

Use Pocket Maple Reader to read Maple and Maple Professional files on Pocket PC handheld devices. View trees quickly. Navigate through documents. ...

Crystal Office Systems | 362 KB | Windows CE,Pocket PC,Windows Mobile 2003 | 15 | Downloads: 596

Date added: Sep 18, 2005 | » Details

» Ideal Personal Organizer

A calendar, todo list and contact list easily managed with a simple interface. Store appointments, birthdays, phone numbers, email addresses and other important imformation. ...

Ideal Programming | 511 KB | Windows2000,WinXP,Windows2003 | 19.95 | Downloads: 547

Date added: Feb 11, 2007 | » Details

» BPCalendar

BPCalendar is a project scheduler program and an organizer. Main purpose of this program is to provide the necessary information in most convenient way. You need only to check the program to find out what events are planned for any day and how are they sp ...

YLTSoft | 528 KB | Windows | 29.95 | Downloads: 696

Date added: Sep 18, 2005 | » Details

» i*write

Now you can get serious about journal writing. i*write has been designed from the ground up as the journal writing tool for professionals. It is based on solid mainstream technologies to run on all Windows operating systems from Windows 98 to Windows XP a ...

Right Mind Logic | 3889 KB | Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 39.95 | Downloads: 615

Date added: Sep 18, 2005 | » Details

» Notes By George!

Notes By George! is a must-have replacement for `NotePad`, providing text formatting, print preview and positioning, and a unique `Go Mobile` function that allows you to easily gather and take all your notes with you, wherever you go without requiring the ...

Svet-Soft | 740 KB | Windows | 10 | Downloads: 537

Date added: Sep 18, 2005 | » Details

» Task List

Task List provides an easy way for you to manage your list of everyday tasks, making your life easier and more organized. Desktop resident at all times, all your important issues will always be at your fingertips! Designed for easy access and with a minim ...

Desklabs Software | 2035 KB | WinXP,Windows2000 | 9.99 | Downloads: 657

Date added: Feb 11, 2007 | » Details

» Time & Chaos

Use this contact manager to organize your telephone book, appointment schedule, and to do list for better time management, all on one screen! Time and Chaos is fully networkable and offers the ability to share complete databases or just one area such as a ...

Chaos Software Group, Inc. | 4103 KB | Win98,WinME,Windows2000,WinXP | 45 | Downloads: 579

Date added: Sep 26, 2005 | » Details

» DailyPIM

DailyPIM is a multi dimensional personal information management(PIM) software. Bringing great convenience to your work and life, DailyPIM is indeed an indispensable assistant to you. It provides your Diary,Document,Plan,Notes,Contacts,Email Checker,Instan ...

NewEasy Technology | 3034 KB | Win95,Win98,WinME,Windows2000,WinXP,Windows2003 | 45 | Downloads: 589

Date added: Sep 18, 2005 | » Details

» TTSync SyncML Client for SmartPhone 2003

TTSync is a Mobile SyncML software that can synchronize data such as contact, calendar and task, etc. It is compatible with lots of SyncML Services in the World. Most SyncML clients build-in mobile phone has many parameters to set, for people who do not k ...

TTSync | 87 KB | Windows Mobile 2003,Handheld/Mobile Other | 19.99 | Downloads: 584

Date added: Oct 25, 2007 | » Details

» Bills and Reminders

Bills and Reminders is a personal information manager to help you keep track of bill payments and due dates. Enter in the date, frequency, description, and amount due for each bill, and the program keeps a running total of what you owe and when payment is ...

Ragan Lockette | 1083 KB | Win 3.1x,Win95,Win98,WinME | 14.95 | Downloads: 632

Date added: Sep 18, 2005 | » Details

go to top

Select page: [1] 2 3 4 5 6...